April 21st Weekly Newsletter

Posted on April 21 2020

Tuesday, April 21st, 2020

Sage is committed to sharing the most up-to-date information and resources on COVID-19 with seniors, caregivers, stakeholders, community partners, and professionals in the sector. You are receiving this email because you indicated you would like to receive regular updates from us.


Sage is working remotely to support seniors during the COVID-19 pandemic. Please note that we have closed our building and suspended most services to support physical distancing measures. We are working remotely and continue to respond to essential needs. Staff are monitoring their emails and voicemails daily.

  • The Seniors Safe House programming will continue to function as normal. In an emergency, call 911. If you are a senior, or know of a senior, experiencing abuse, please hang up and dial 780.702.1520 for our Safe House Intake. For 24-hour support, call the Seniors Abuse Helpline at 780.454.8888.
  • All non-essential programs and groups have been suspended, including the income tax clinic and the Life Enrichment programming scheduled for May.
  • Sage has been partnering with Edmonton Seniors’ Without Walls to offer a variety of interactive telephone-based social and health programming, free of charge. You can access all these programs with your phone from the comfort of your own home. Click here to learn more about the Seniors' Centre Without Walls and how you can join us by phone or computer!You can access the calendar of events on our website by clicking here: https://www.mysage.ca/event
  • Health services and social work programs are still seeing clients by appointment after a pre-screening. For those requiring appointments for the health services program, please call 780.423.5510 and press 3. For those needing social work services, please call 780.423.5510 and press 4 and leave a message.
  • Staying connected is important. Sage has implemented a friendly call program. If you would like to be added to Sage’s friendly phone call list, please call 780.423.5510 and press 5 and leave a message requesting to be added to the list. 


Information regarding testing criteria is rapidly changing. For the most up-to-date information please visit alberta.ca/COVID19 for the most up‑to‑date information on COVID‑19 and details on the measures in place to help prevent the spread and support Albertans.

What Should I Do If I Think I Have COVID-19?

  • If you have symptoms including fever, cough, shortness of breath, difficulty breathing, sore throat or runny nose, you MUST self-isolate for 10 days after the onset of symptoms and until your symptoms have resolved (whichever is longer).

  • Complete the COVID-19 Self-Assessment to determine if you should receive testing for COVID-19

  • If you are quarantined because you recently came back from outside the country, or you are a close contact of a confirmed case of COVID, you must remain on your own property. Under no circumstance should you leave your property during the 14 days of self-isolation.

  • Please do not visit a hospital, physician’s office, lab or healthcare facility without consulting Health Link 811 first.

  • If your symptoms worsen, call 811. They are experiencing heavy call volumes and will get to your call as quickly as they can.

  • Call 911 if you are seriously ill and need immediate medical attention. Inform them that you may have COVID-19.

If you are in mandatory self-isolation:

  • Do not go outside for a walk through your neighbourhood or park. This includes children in mandatory self-isolation.

  • You can get fresh air in your backyard, if you have one, but you must remain on private property not accessible by others.

  • If you live in an apartment building or highrise, you must stay inside and cannot use the elevators or stairwells to go outside. If your balcony is private and at least two metres away from your closest neighbour's, you may go outside on the balcony.

  • This directive is consistent with the new federal requirements under the Quarantine Act.

To determine if you need to be tested and next steps, complete the COVID-19 self-assessment for Albertans or the  COVID-10 self-assessment for healthcare and shelter workers, enforcement personnel and first responders.



Here is a news article regarding Alberta’s plan to expand Covid-19 testing



Medical gloves are a very important component of Personal Protective Equipment (PPE) for healthcare workers. However, gloves do not need to be worn by members of the general public during their daily activities, such as when grocery shopping.  Gloves can create a false sense of security. If not used and disposed of properly, wearing gloves may provide another surface for the virus to live on – potentially encouraging virus transmission.  

Gloves are not a substitute for proper hand hygiene and we encourage frequent and thorough hand washing (with soap and water for 20 seconds), and covering your mouth when coughing or sneezing. Avoid touching your face, nose or mouth regardless of whether gloves are being worn. These remain the best evidence-based ways to prevent the spread of respiratory illness.  

For those who choose to wear gloves, proper glove use must be practiced: 

  • Hands should always be washed and/or sanitized prior to putting on gloves and after taking gloves off. 

  • Gloves should be changed when they become soiled or torn. 

  • Change gloves if you touch your face – eyes, nose or mouth – or cover a cough or sneeze with your hands while wearing gloves.

  • Disposable gloves should be thrown out and not used again once they have been taken off.

  • Reusable gloves must be cleaned and disinfected after each use.


Edmonton Transit Service (ETS) customers are encouraged to travel only if it’s essential, and when possible, travel during off-peak hours. Enhanced Saturday service is provided during the weekdays and regular Saturday service on the weekends. This allows more time for buses and LRT trains to be thoroughly cleaned and disinfected when they are out of service.

There are NO fares for transit at the time including bus, LRT or DATS. There will not be any refunds or prorated reimbursements for March transit passes, but if you have already purchased an April transit pass you can apply for a refund by calling 311. Able-bodied passengers are requested to board through the bus back doors. Those requiring use of the ramp or bus kneeling feature are welcome to continue using the front doors.

DATS service is still available for registered clients. There are fewer clients per vehicle to provide safe physical distancing.


Edmonton Food Security Resources List

This document provides a listing of cereal breakfasts, bagged lunches, take-away hot meals, and hamper services available throughout the city as well as listing locations, contact information, and operating hours.



The Edmonton Social Planning Council has a very informative resource page which will help you access the latest information for financial and government aid, food service programs in Edmonton, and resources for physical and mental health. The resources cover a wide range of topics and the intent is to inform people about their options and available support, and provide them with tools to continue isolating, social distance, remain in quarantine, or access health care support.

Please click here to access the resource page: 




A toll-free phone line providing information to Canadians about COVID-19.
Dial 1-833-784-4397



New Trail Magazine

This article outlines some excellent tips for supporting seniors during the COVID-19 pandemic. Ideas include keeping in touch, organizing remote group activities, supporting care staff, and encouraging others to reach out. We all have a role to play in connecting seniors during these unprecedented times. 



Canadian Association of Community Living 

The implications of COVID-19 for people with intellectual disabilities and their families are significant. CACL will be sharing disability-related resources related to the COVID-19 pandemic on their new resource page. The page includes mental health resources, accessibility information as it relates to COVID-19, and emergency preparedness information for individuals with disabilities. 



Albertans can call the Mental Health Help Line at 1‑877‑303‑2642 or the Addiction Help Line at 1‑866‑332‑2322, 24 hours a day, seven days a week, for confidential support, information and referrals.

It is important to remember during this time of uncertainty to stay connected with your loved ones. Please phone your family, friends and neighbours who are isolating.

WellCan offers free resources to help Canadians develop coping strategies and build resilience to help deal with uncertainty, mental health, and substance abuse concerns during the COVID-19 pandemic. Resources include toolkits to adapt to remote work, tips on effective physical distancing, using technology to combat loneliness in isolation/quarantine and articles about managing feelings of sadness, anxiety, and stress. 


As more organizations offer virtual programming and virtual meetings, we know there is a need to learn how to use the software. One of the most common video conferencing platforms is a program called “Zoom.”

West End Seniors Activity Centre has offered to share a resource they have developed: a handy step-by-step guide to downloading and using Zoom: https://www.weseniors.ca/wp-content/uploads/2020/04/Zoom-Basics-For-Participants.pdf 

Here are more additional Zoom training resources:


Westend Seniors Activity Centre

Stay healthy and socially connected with online programming! WSAC is now offering several online courses in the areas of fitness, dance, yoga, mindfulness, and wellness. Go online to find the right program for you. For more information and to register, email programs@weseniors.ca.



EPL from Home offers a variety of resources, including eBooks, eAudiobooks, movies, eMagazines and newspapers, music, and online classes for all ages. If you do not have a library card, register for free online for immediate access to EPL's digital content. 



This handy one-pager lists the top 10 COVID-19 frauds and scams currently being used to prey on vulnerable seniors during the COVID-19 crisis (Information adapted from Canadian Anti-Fraud Centre). Thanks to the Canadian Network for the Prevention of Elder Abuse for sharing!



CNIB Foundation 

 For Canadians who are blind or partially sighted, physical distancing can present a unique set of challenges that can contribute to feelings of isolation that many already experience on a daily basis. During this unprecedented time, one of the easiest things we can do is reach out to each other to engage in friendly conversation and offer support.

The CNIB Foundation has adapted one of its core program offerings, the Vision Mate program, to engage volunteers to connect virtually with participants by phone or online at least once a week.



Thursday April 23rd 7pm

In this presentation Dr. Bill Gibson will provide information on dementia, the different types, and discuss what can be expected on a dementia journey for everyone involved, as well as discuss the medical treatments and other "top tips". To Join please click on the link below and follow the prompts: https://asant.clickmeeting.com/understanding-dementia-and-the-different-stages?_ga=2.202279505.1762449375.1586897826-1420385784.1581525534



Well Connected offers recreation day programming in a virtual community-based setting. No matter your age or where you are in the province, you can stay connected by participating in activities, education, and friendly conversation. Both caregivers and care recipients are welcome to participate! Groups facilitated by ElderCare Edmonton therapeutic recreation specialists.

The Benefits

  • Enjoy therapeutic recreation in an at-home setting

  • Remain connected to community during a socially isolated climate

  • Engage the body, mind and spirit through a wide range of topics 

  • Promote activity and support independent well being

How Does It Work?

Please register through Eventbrite: https://www.eventbrite.ca/e/well-connected-tickets-101938406518 in order to receive a Zoom link to the program. 

You will be able to participate via phone, tablet, or computer. Groups last from 45 – 60 minutes and can incorporate up to 25 participants at a time. 



Eldercare Edmonton has created a wonderful weekly activity booklet which includes a wide variety of trivia, crossword puzzles, word searches, fun recipes and many other physical activity and cognitive activities.  

Copy and paste the link below into your web browser to access the booklet:




ElderCare Edmonton 

Wednesdays, 10:00 AM - ­11:00 AM 


This new program provides community-based programming in a virtual setting. No matter your age or where you are in the province, you can stay connected by participating in activities, education, and friendly conversation. Both caregivers and care recipients are welcome to participate! Groups are facilitated by ElderCare Edmonton therapeutic recreation specialists. Register through Eventbrite to receive a Zoom link to the program. 


As a means of entertaining lonely adults during the novel coronavirus outbreaks, a team of Canadian high schoolers created a hotline that plays pre-recorded messages of positivity. The Joy4All project was launched by students from the Ever Active Schools recreational leadership program run by the Calgary Board of Education.

The students say they created the free hotline as a means of comforting quarantined seniors across North America. However, people of all ages are encouraged to dial 1-877-JOY-4ALL in order to enjoy the regularly updated selection of jokes, stories, guided mediations, and educational messages.




Experience the magic of Shakespeare from the comfort of your very own home! The Globe Theatre is showcasing a number of their produced plays free of charge and available on YouTube.  You’ll be able see some of Shakespeare’s most famous stage plays such as: Hamlet (2018), Romeo and Juliet (2009), A Midsummer Night’s Dream (2013) and The Two Noble Kinsmen (2018), plus two previously unreleased titles The Winter’s Tale (2018) and The Merry Wives of Windsor (2019), will all be available for free, one on rotation every two weeks.

You can watch by clicking on the Globe Theatre’s YouTube channel: subscribe now and set yourself a reminder to ensure you don’t miss out. Films will be available from the date of their release for 14 days.

For more information click here: https://www.shakespearesglobe.com/discover/blogs-and-features/2020/04/03/how-to-watch-our-free-globe-player-films/



It is usually during this annual national event that we celebrate our AMAZING Sage Volunteers with a Spring Volunteer Appreciation event. This year as we celebrate our volunteers in the midst of COVID -19 and physical distancing, we are especially mindful of what you mean to us at Sage. Each volunteer brings a unique mix of talents and skills that they share and transfer to others. Everyone has something to offer and you touch every area of the work we do at Sage. Your pride and ownership in the work that you do contributes to the success of our programs and services.

On behalf of every staff member of Sage, we want to APPLAUD and say a sincere THANK YOU to each and every one of you for giving back to your community and supporting Sage’s mission to “Inspire and Support Seniors to be the best they can be.”

Are you a professional working with seniors? The National Council on Aging has collated COVID-19 resources for professionals. Click here to learn more. 

If you have questions, please refer to our website: https://www.mysage.ca/. You can also call Sage at 780.423.5510 and leave a message.

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