IMPORTANT UPDATE! Pre-registered group programming starting in May

Posted on April 4 2022

Sage continues to prioritize the health and safety of volunteers, staff, and the people we serve. We are taking a phased approach to reopening our building, and will begin with pre-registered group programming only starting in May. Social work and other one-one-one supports continue to be available by appointment.

Program participants are asked to pre-screen themselves for COVID-19 before coming into Sage, wear a mask at all times, and maintain physical distancing and good hand hygiene and respiratory etiquette. The full course of the COVID-19 vaccination is strongly encouraged. Please note that at this time, Sage's Sunshine Café will remain closed to the public and program participants.

Sage will monitor the impact of this approach throughout each phase of reopening and adjust accordingly. We will resume drop-in programming and food services when we are confident that it is safe to do so.

For the most up to date information regarding service delivery and phases of reopening, please call 780.423.5510.

FREQUENTLY ASKED QUESTIONS

How do I pre-register for Life Enrichment programming? 

Pre-registration for May programming is now open. To register, or for more information on which Life Enrichment programs will remain online and which programs will move in-person in May and require pre-registration, please click here to view the Life Enrichment calendar, email life@mysage.ca, or call 780.701.9016.

Who has access to Sage's main building?

Sage’s main building will reopen for pre-registered group programming, and social work and other one-on-one supports by appointment only.

Will the Sunshine Café reopen in May?

No. We are asking people to stay masked and maintain social distancing at all times while they are in the building, so the Sunshine Café will not reopen at this time.

Do I need to be vaccinated?

The full course of the COVID-19 vaccination is strongly encouraged for your own health and safety. Proof of vaccination is not required for program participants to access Sage’s main building. Sage staff, students, and volunteers are required to be vaccinated.

I need to access Sage's Seniors Safe House. Do I need to be vaccinated?

No. Proof of vaccination will not be required to access the Seniors Safe House.

I don’t want to wear a mask and/or I have a mask exemption. Can I come to Sage?

No. If you choose not to or cannot wear a mask at Sage, you will be asked to leave the premises and alternate forms of service delivery, including service online or over the phone, will be explored.
I have an appointment at Sage. 

If you do not have your own mask or face covering, or staff determine that the mask you are wearing is not effective, we will provide you with a mask to wear. Please clean your hands with hand sanitizer before and after putting your mask on.

How can I be sure the building is still open when I get there?

You will be contacted the day before your appointment, and staff will do a health screening to confirm that nothing has changed for you since the appointment was made. We will also have Sage staff members positioned at the main door to let you in and direct you further. 

I have questions about Sage's main building reopening. Who do I contact?

For the most up-to-date information about service delivery and the phases of reopening Sage’s main building for in-person services, please call 780.423.5510 or visit www.mysage.ca.

Mandatory public health measures in Alberta have been lifted, why is Sage still adhering to health measures?

Throughout the COVID-19 pandemic, Sage has prioritized the health and safety of volunteers, staff, and the people we serve. As mandatory public health restrictions are lifted in Alberta, Sage will continue to adhere to public health recommendations and preventative measures to help mitigate the spread of COVID-19. These measures have proven to be the safest and most effective way of protecting our communities.

How long will Sage be adhering to transmission prevention measures (e.g., masking, social distancing, etc.)?

Sage will adhere to transmission prevention measures until we are confident that the health and safety of staff, volunteers, and the people we serve are no longer compromised by the COVID-19 pandemic.

To view a printable PDF version of our Frequently Asked Questions (FAQ's), click here

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