May 6th, 2020 Newsletter

Posted on May 6 2020

Wednesday, May 6, 2020

Sage is committed to sharing the most up-to-date information and resources on COVID-19 with seniors, caregivers, stakeholders, community partners, and professionals in the sector. You are receiving this email because you indicated you would like to receive regular updates from us.


Sage is working remotely to support seniors during the COVID-19 pandemic. Please note that we have closed our building, but are working remotely and continue to respond to essential needs. Staff are monitoring their emails and voicemails daily.

  • The Seniors Safe House programming continues to function as normal. In an emergency, call 911. If you are a senior, or know of a senior, experiencing abuse, please hang up and dial 780.702.1520 for our Safe House Intake. For 24-hour support, call the Seniors Abuse Helpline at 780.454.8888.
  • All non-essential programs and groups have been suspended, including the income tax clinic and the Life Enrichment programming scheduled for May.
  • Sage has been partnering with Edmonton Seniors’ Without Walls to offer a variety of interactive telephone-based social and health programming, free of charge. You can access all these programs with your phone from the comfort of your own home. Click here to learn more about the Seniors' Centre Without Walls and how you can join us by phone or computer!You can access the calendar of events on our website by clicking here:
  • Health services and social work programs are still seeing clients by appointment after a pre-screening. For those requiring appointments for the health services program, please call 780.423.5510 and press 3. For those needing social work services, please call 780.423.5510 and press 4 and leave a message.
  • Staying connected is important. Sage has implemented a friendly call program. If you would like to be added to Sage’s friendly phone call list, please call 780.423.5510 and press 5 and leave a message requesting to be added to the list. 



Sage is pleased to announce that our Health Services program will continue to offer supports to seniors during this time. Nurse Practitioners can be consulted about an urgent problem, or to address ongoing chronic health conditions which may be affected during this time of physical distancing. NPs can provide telephone consults, virtual visits, and can also come out for a home visit should this be required. 

Call 780-809-9402 to make a virtual appointment, or call the Sage main number at 780-423-5510 and choose option 3. 

One of our health services staff will connect back to you to confirm an initial telephone screening.


If you have symptoms including fever, cough, shortness of breath, difficulty breathing, sore throat or runny nose, you MUST self-isolate for 10 days after the onset of symptoms and until your symptoms have resolved (whichever is longer). Under no circumstance should you leave your property during self-isolation. Complete the COVID-19 Self-Assessment for more information. DO NOT visit a hospital, lab or healthcare facility without consulting Health Link 811 first. Call your family doctor first before going in.


Edmonton Food Security Resources List

This document provides a listing of cereal breakfasts, bagged lunches, take-away hot meals, and hamper services available throughout the city as well as listing locations, contact information, and operating hours.

 CLICK HERE to access the food security resources list.



The Edmonton Social Planning Council has a very informative resource page which will help you access the latest information for financial and government aid, food service programs in Edmonton, and resources for physical and mental health. The resources cover a wide range of topics and the intent is to inform people about their options and available support, and provide them with tools to continue isolating, social distance, remain in quarantine, or access health care support.

This web page lists

Please CLICK HERE to access the resource page: 


A toll-free phone line providing information to Canadians about COVID-19. Dial 1-833-784-4397.


The provincial government released details of its relaunch strategy last Thursday, April 30th in regards to a plan to re-open some medical services, parks, golf courses and businesses during the COVID-19 pandemic.

It is a phased approach, with the start date of each phase based on the success of the phase before it. This phased relaunch will put Albertans’ safety first as the Government of Alberta gradually reopens closed businesses and services and get people back to work. It is because Albertans have acted responsibly, respecting public health advice, that our province has been able to limit the spread of COVID-19, keep localized outbreaks within the capacity of our health-care system, and now the province will take the first incremental steps to reopen some businesses and services.

Throughout the relaunch, there is a focus on maintaining strong protections for the most vulnerable, including those in long‑term care, continuing care and seniors’ lodges. 

Details on the three‑stage plan can be found here.


New public health orders have been put in place to help with the continued protection of residents in long‑term care and supportive living, as well as to improve their quality of life. These include changes to visitation and outbreak policies. 

Details can be found here.



Alberta has also joined other provinces, the territories and federal government in a program to help small businesses pay rent. The new Canada Emergency Commercial Rent Assistance (CECRA) program will give certainty to small businesses – including non-profit and charitable organizations – by providing 50 percent of monthly commercial rental costs. Further details on CECRA will be shared by Canada Mortgage and Housing Corporation in the coming weeks when final terms and conditions are available.

The Government of Alberta has also deferred its planned rental assistance redesign and extended the current rent supplement programs for current recipients until December 2020.



variety of efforts are being made to support vulnerable and at-risk Albertans feeling the impacts of the COVID-19 pandemic. Government is prioritizing support for those who need it most, including people with disabilities, people accessing income support programs, homeless and women’s shelters, and civil society organizations that support Albertans, including food banks.



Rates of family violence, including elder abuse, increase during and following natural disasters, public health crises and economic downturns.

The requirement for in-person Emergency Protection Order (EPO) applications has been temporarily suspended during the COVID-19 pandemic.

Provincial courts can now hear applications for EPOs via telecommunication. Some applicants may still be asked to appear in person. This change aligns with physical distancing guidelines set out by public health officials to keep people safe and healthy during this public health crisis.

The ministerial order can be viewed here.

It is important to know where to turn if you or someone you know is experiencing family violence during the COVID-19 pandemic.

  •  A 24-hour Family Violence Information Line is available at 310-1818 to get anonymous help in more than 170 languages.

  •  Alberta’s One Line for Sexual Violence is available at 1‑866‑403‑8000, from 9 a.m. to 9 p.m.

  • Information sheets and other resources on family violence prevention are available at



As the situation continues to evolve rapidly, please visit for the most up‑to‑date information on COVID‑19 and details on the measures in place to help prevent the spread.


COVID-19 Q & A

Government of Alberta, Ministry of Seniors and Housing

The Ministry of Seniors and Housing previously released a Q and A containing information specifically for housing providers and seniors. 

This document has been updated since its original release and the new version is available for download. The up-to-date document is posted on the Edmonton Seniors Coordinating COVID-19 information page



Alberta Health Services

This helpful document provides the best practices for preventing and controlling outbreaks in congregate living settings. In the context of this document, "congregate" refers to settings where residents and/or clients receive care and/or services in a communal environment with other residents/clients.



Albertans can call the Mental Health Help Line at 1‑877‑303‑2642 or the Addiction Helpline at 1‑866‑332‑2322, 24 hours a day, seven days a week, for confidential support, information and referrals.

It is important to remember during this time of uncertainty to stay connected with your loved ones. Please phone your family, friends and neighbours who are isolating.



Drop-in counselling through the Family Centre is now offering "Talk In" Counselling phone appointments.  If you are in need of counselling, you can contact them through the live chat feature on their website, you can email them or phone them:

Email at

Call at 780.900.6423

They will then connect you with a mental health therapist as soon as they are available.

Your first session is free and no referrals are needed



Mental Health America

Being an older adult comes with unique challenges. Many face dramatic changes in relationships and employment, grief over the loss of loved ones, and changes in physical health. During COVID-19, these concerns can be magnified. This webinar recording discusses the strengths and weaknesses of traditional behavioural health services in meeting the needs of older adults, particularly around social isolation. It also demonstrates how peer support and peer-delivered services can make an impact on seniors' well being and sense of connection.



Older Adult Behavioural Health Initiative

May 7, 3:00 PM - 4:00 PM (MST)


For older adults, staying social during COVID-19 while maintaining a safe physical distance is vital. However, physical distancing does not mean we have to be disconnected. This webinar will demonstrate the impacts of loneliness and isolation, major risk factors, and what we can do to address the issue to help seniors stay connected. 



Mill Woods Seniors Association 

We've heard there's still room in the following fitness classes at MWSA. Get fit while staying safe at home. To register for either class, email Karen at with the name of your preferred class as the email subject line. 

  • Soft Pilates: May 2 - June 27, Saturdays, 9 - 10:30 a.m. 

  • Stretch & Release: May 2 - June 27, Saturdays, 10:45 - 11:45 a.m. 



Westend Seniors Activity Centre

Whatever your interests, WSAC has an online class for you. Online activities are a great way to stay connected during the pandemic. From yoga to clogging and everything in between, these online options are sure to keep you busy. Current class offerings include:

  • Line Dancing

  • Clogging

  • Chair Yoga

  • Yoga for Stress and Anxiety

  • Total Fitness for Active Agers

  • Nutrition Series on Fiber, Bone Health and Heart Healthy Eating

  • Essentrics

  • Mindful Wellness Courses

  • Sleep Yoga

  • Spanish

  • Gentle Yoga

Check out WSAC's online registration portal for class dates and registration information. A new technology series is currently being developed, so check back soon for details.

Non-members are welcome to register by emailing



Pain BC

Various dates and times


This online gentle movement and relaxation program is designed to help people with persistent pain learn to feel safe to move again. Topics include breath awareness and regulation, body tension regulation, and movement and relaxation techniques in both seated and standing positions. Each class is approximately 50 - 65 minutes in duration.



Seniors' Centre Without Walls 


Want to socialize and make new friends during the pandemic? The good news is, you can do this safely from home with telephone programming from Seniors' Centre Without Walls. There are some great programs coming up! History buffs will enjoy learning about Indigenous Canadian history in "Indigenous Canada '' and hearing how Maritime inventions shaped the world in "Nova Scotian Inventions & Innovations". Want to have a dinner party but can't have company because of COVID-19? Join the virtual dinner party, "Come Dine with Us''. Musically-inclined folks will enjoy belting out old favourites during the "Sing-a-Long and Live Music Night". 

These offerings are just a sneak peak of all available programs. Reference SCWW's May announcement and schedule for full details. 



Storytelling Alberta

Seniors interested in hearing an engaging 5-minute story from a talented storyteller are encouraged to call Storytelling Alberta. The program has been extended to run until May 10.

To participate, simply complete the online request form.

If you don't have access to a computer, call Doreen Vanderstoop at 403-816-6002 with your name, phone number, date/time preference and the type of story you'd like to hear (personal story/folktale/myth/historical story/fable/fairy tale/teller's choice). 



Effective Saturday, May 2, dogs will be permitted off-leash in all 38 open dog parks. Visitors are asked to avoid congregating in the park or the parking lots and Edmontonians who do not have a dog are encouraged to use other parks to ensure physical distancing can be practiced safely. 

Peace officers will continue to monitor these spaces for compliance with physical distancing requirements. Reopening of the four fenced dog parks in Edmonton (Lauderdale, Manning Village, Paisley and Alex DeCoteau) will be staged and dependent on compliance at the off-leash parks.



Due to the City's focus on the COVID-19 pandemic, the decision was made to delay the launch of the new bus network until mid-2021. The Bus Network Redesign is a significant change for customers and they want to make sure customers are properly prepared and staff are ready to help them navigate the new routes.

Visit for the most up-to-date information on the Bus Network Redesign.



Government of Alberta

The volunteers in our communities deserve our gratitude now more than ever before. The Alberta Northern Lights Volunteer Program gives them the recognition they deserve. Individuals and groups from across the province can be nominated for the program if they:

  • contribute unpaid service to the community through formal or informal volunteering

  • demonstrate community spirit

  • serve as a role model for others in their community 



In need of a smile? Then be sure to check out this wonderful free phone line resource! Seniors can call to hear a pre-recorded joke or story. You can call 1-877-569-4255 or 403-209-4300.



Every week, Eldercare Edmonton will release a new weekly activity booklet which includes a wide variety of trivia, crossword puzzles, word searches, fun recipes and many other physical activity and cognitive activities.  Click here to download this week’s booklet.

CLICK HERE to download this week's booklet.


Here are a few stories of Canadians sharing love, their talents, and hope during the COVID-19 crisis.

“His balcony is the stage, while his neighbours and passersby are the audience for one man’s nightly concert series that has lasted 40 days so far. At approximately 8 p.m., Cort Bulloch steps out onto the balcony of his apartment in Sunnyside with just a guitar and a harmonica and sings to those within earshot to help them "take a break from what you’re doing."

To read the article, CLICK HERE 

Students Create 3D Face Masks

These Queen's University Students Are 3D Printing Face Masks, PPE For Health-Care Workers. They’ve printed thousands of items for health-care professionals fighting COVID-19 so far, and have more in the works. CLICK HERE to read the article.


  • Staying connected is important. Sage has implemented a friendly call program. If you would like to be added to Sage’s friendly phone call list, please call 780.423.5510 and press 5 and leave a message requesting to be added to the list. 

  • Do you have a positive story about someone helping out another during this time that you would like to see highlighted in our weekly update? If so, I would love to hear it! Email Amber at

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