Phone Scam Alert - Canada Revenue Agency

Posted on April 13 2016

Please be aware that if you receive a phone call saying that you owe money to the Canada Revenue Agency (CRA), it may be a scam.
For the last several months, people in Edmonton and area have been receiving phone calls from someone claiming to be from the CRA (or from the police department) calling because of an outstanding debt to the CRA. The callers can be very insistent, and may threaten you with criminal charges if you do not act immediately. This is a scam.

The CRA will never:

  • ask for personal information by email or text message;
  • request payment by prepaid credit card;
  • share your tax information with another person or organization, unless you have agreed that it can be shared;
  • leave personal information on an answering machine;
  • threaten or use nasty language.

If you receive a call like this, and are concerned that you may owe the CRA money, you can call them at 1-800-959-8281 to discuss your account. 

Click here to see a news story about how the scam is targeting seniors. 

Click here to learn how to protect yourself against fraud.

For information on scams or to report deceptive telemarketing, contact the Canadian Anti-Fraud Centre (CAFC) online at or toll free at 1-888-495-8501. If you believe you may be the victim of fraud or have given personal or financial information by mistake, contact your local police service.

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