CURRENT VOLUNTEER OPPORTUNITIES AT SAGE: IN-PERSON AT SAGE

NOTE: ALL VOLUNTEERS WORKING IN-PERSON AT SAGE 

  • In accordance with Sage’s Vaccination Policy, all volunteers must be fully vaccinated against COVID 19 and provide proof of vaccination
  • All attendees to Sage, including volunteers, are required to wear a mask or face covering

1. CUSTOMER SERVICE RECEPTIONIST

Purpose of position: During Sage’s phased in approach to re-opening, this volunteer position will welcome and respond to Sage members and clients at the front desk. The duties for this position will evolve as time dictates, as we move forward to being fully open.

Position duties and responsibilities:

  • Reception volunteers will work in a team of two
  • Greet the public with a warm and helpful demeanor
  • Assist with greeting pre-registered Life Enrichment participants at the front door
  • Direct clients to appropriate department/staff/resources
  • Stock and organize the paper on the main floor photocopy room, keep the room in a neat and orderly fashion
  • Keep main floor lobby in a neat and orderly fashion
  • Maintain quantities of Life Enrichment calendars, photo coping when necessary
  • May provide assistance with registering participants in various events, courses, and classes
  • Assist with various admin tasks as required
  • Assist with call-outs as required 
  • Attend monthly meetings in service area, and training sessions as requested
  • Provide photocopying assistance for Life Enrichment instructors, students and clients
  • Other tasks as the reopening phases progress

Time Requirement of position:

  • Shifts for this volunteer position will evolve. For the current phase, the time commitment is 10am – 2pm.
  •  As Sage moves through the phases to fully open, the expected shifts will move to 8:30- 12:30 or 12:30 – 4:00.
  • A commitment to a minimum of one four hour shift per week is required.

Qualifications and skills for position:

  • Customer service
  • Comfortable working with the public
  • Organizational and time management skills
  • Previous office experience an asset
  • Previous customer service experience an asset
  • Computer skills an asset or willingness to learn required computer program

 

2. FORMS COMPLETION VOLUNTEER

Purpose of position: To assist clients with the completion of forms

Position duties and responsibilities:

  • Assist clients with the completion of government and housing forms as requested by Social Workers – for example:
    • Government pension application forms (CPP, OAS, GIS, ASB)
    • Subsidized housing application forms
    • Other government funding and benefit forms (i.e. Special Needs Assistance, Passport forms, SHARP, RAMP, DATS [Part A], Drive Happiness, AADL, Seniors Property Tax Deferral)

Qualifications and skills for position

  • Excellent penmanship
  • Knowledge of government forms an asset
  • Computer skills are an asset

Time Requirement of position:

  • Minimum 4 hours a week

 

VIRTUAL OR REMOTE VOLUNTEER OPPORTUNITIES:

1. FRIENDLY CHECK IN CALLER:

Friendly callers are needed to reach seniors in the community who are feeling isolated and who may not be connected in the community. The pandemic has magnified the issues of isolation and loneliness for seniors. Sages mission is to support seniors to be the best that they can be and this role assists in fulfilling that mission. Callers will connect with seniors to have a conversation, develop a rapport and support them in making further connections.

To increase seniors’ social connections through scheduled phone calls to participants.

Time Requirement: Approximately 2-3 hours a week.

Location of Position: Volunteer's home.

Qualifications and skills for position:

  • Warm and friendly demeanor
  • Comfortable with making phone calls and chatting with seniors on the phone
  • Excellent active listening skills
  • Good interpersonal skills
  • Non judgmental and empathetic
  • Ability to work in Word document
  • Ability or willingness to learn how to join virtual Zoom training sessions
  • Comfortable working with people of different socioeconomic backgrounds, sexual orientations, and ethnic backgrounds
  • Interest in supporting seniors in the community
  • Ability to work with minimal supervision in the community

Position duties and responsibilities:

  • Have access to a phone, either land line or cell phone
  • Provide friendly phone calls to a roster of participants who have requested regular check-ins
  • Have access to a computer and to the internet
  • Record data from scheduled calls on tracking sheets in Word document format and Email weekly to Call Coordinator
  • Provide information to programs that may help increase health and wellbeing

2. LIFE ENRICHMENT ZOOM PROGRAM HOST

Time Commitment: Varies. Preferably a commitment to at least one weekly or regularly occurring Zoom Life Enrichment Program for 3-6months.

Location of Position: Volunteer's home (or Sage if the volunteer prefers.)

Qualifications and skills required:

  • access to a computer and internet
  • have knowledge of Zoom and are comfortable operating Zoom
  • strong communication skills or participant
  • ability to problem solve if there are technical difficulties or the need to help a leader
  • reliable and punctual

Technical Support Volunteer duties and Responsibilities:

  • There will be one technical support volunteer/staff in each Life Enrichment Zoom session.
  • This person would:- work with the program leader/instructor to set up the program (for example spotlight the instructor, help them to share computer sound, feedback on camera angles)- they would be available to help provide any basic troubleshooting support for individuals in the session. They would be the first to identify issues and would then assess what they can do to help.
  • Admit participants, mute participants if necessary, remove participants if necessary
  • Open/close the zoom meeting
  • This volunteer will also keep track of attendance at the session and send the attendance to the Life Enrichment manager


Interested in becoming a volunteer?

If you are interested or would like to learn more about the current volunteer opportunities, please contact the Volunteer Coordinator at bcarroll@mysage.ca or call 780-701-9014 and leave a message.

When Sage fully re-opens, we will be recruiting for the below in-person volunteer opportunities:

  • Bridge Group Lead Coordinate and organize bridge materials and players.
  • Karaoke Assistant
  • Sage Ambassador: Do you enjoy chatting and engaging with people? This role greets seniors at Sage so they feel welcome and included. Share  information and connect seniors to Sage programs and services. Contribute to our vision, reflect the diversity of seniors and reduce seniors' social isolation.
  • Cards and Games Leaders: Do you have a passion for a board or card game? Why not start a group at Sage!


Process to become a volunteer at Sage:

  1. Click "HERE" to fill out our Volunteer Application Form and forward to bcarroll@mysage.ca  or contact Volunteer Coordinator at 780-701-9014 or come into Sage to complete the application form.
  2. If a position is available that suits your skills and talents, we will contact you. 
  3. Reference check and work histories are verified. 
  4. Select volunteer positions require a Police Information Check (free for volunteers and processed by Sage). 
  5. Volunteer orientation: provides an overview of the services and activities offered by Sage. 
  6. Work shifts will be set up by your volunteer supervisor. Most positions use the buddy system - pairing an experienced volunteer with a newer volunteer.

 

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